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MAC NETWORK DRIVE CONNECTION FAILED MAC
MAC NETWORK DRIVE CONNECTION FAILED WINDOWS

Note: Some firewalls will restrict access to a NAS. A new File Explorer window should open and you will see the shares on the NAS.Note: Make sure you use a backslash (\) and not a forward slash (/).

MAC NETWORK DRIVE CONNECTION FAILED WINDOWS

Once you have located the IP address, Press the Windows key ( ) + R.

MAC NETWORK DRIVE CONNECTION FAILED MAC

All Seagate Consumer NAS products will begin with a MAC address of 00:10:75. Note: Your MAC address can be found on the bottom of your Seagate Consumer NAS. This is the IP address of your Seagate Consumer NAS. Once you find it follow it to the left and make note of the IP address associated with it. Look for a Physical Address starting with 00-10-75. You will see three columns Internet Address, Physical Address, and Type.A command prompt window will open (it should be a black box).

Then type CMD into the Run box and hit Enter.

If you are unable to find your Seagate Consumer NAS in Windows File Explorer, please follow this procedure. Note: The NAS has been mapped to the computer and will be located in File Explorer under (My) Computer or This PC.

Once the desired settings have been made click Finish.

Make sure Reconnect at logon is selected and the letter you wish to use has been selected. Note: Always map the Private share before you map the Public share.

Right Click on the share you would like to access and choose Map Network Drive.

You will see the Private and Public share.

Once the network page loads click on your Seagate Consumer NAS.

This is the procedure for connecting to your Seagate Consumer NAS via Windows File Explorer. Select the Operating System (OS) you are using from the list below. Note: Consumer NAS refers to Goflex Home, Seagate Central, Personal Cloud and Personal Cloud 2 Bay.